Attorneys

R.L. Randall is the senior partner in Randall, Sloane & Bentley a Midwestern law firm with business clients in several major U.S. cities. His work always keeps him on the move. The Universal Office helps him manage his time more effectively and makes his life a little easier when trying to communicate with clients and help them with important business decisions. "As our firm continues to grow, many of us need to go on the road more often to spend time with our clients, helping negotiate and settle business transactions and mergers. Living from airport to airport puts a strain on communicating with our clients. Simple voice mail just won't cut it anymore!" says Randall.

What Randall needed was an “electronic secretary” to handle all of his calls, and let him know which were the important ones. That's when he found Genie, the Universal Office auto attendant. "I remember on a recent business trip I had two separate transactions, a lawsuit ready to settle and a real estate purchase that was ready to close. Suddenly an emergency popped up and I absolutely needed to be on the next flight to New York to meet with the company’s investors.

I knew that now, with my Universal Office, I would be available for everyone no matter what happened. Sure enough on my way to the airport Genie found me in my car and screened then connected a very important call.

The lead investor needed a copy of the private placement memorandum agreement to make a final decision by 11PM. I knew that I had the document stored as a fax file in my Universal Office. I simply pressed a few buttons and forwarded the document to my client in moments, right from my car.

Genie really saved a big-potential deal. Just as I was getting on the plane, my pager went off. It was Genie telling me I had two messages – one marked ‘URGENT’. Once the plane was in the air, I called my Universal Office using the air phone and listened to the URGENT message first.

My Client, the president of the company, wanted to get me on the phone with his directors that afternoon for an update on the legal consequences resulting from this deal, before they left town for the weekend.

With a simple touch of a button I speed dialed my client right back. Since Genie had captured his number when he called, it was easy. I didn’t even need to write it down!

Once we connected, I invited my client and his six directors to my Virtual Conference Room to address the remaining issues of the transaction. We handled the situation and every one was satisfied.

Since my flight would be several hours and I wouldn’t reach New York until after business hours, I decided to take advantage of the time to contact about twenty high net-worth investors who had expressed interest in this deal. I connected to my Universal Office again and accessed the PhoneBook I had created earlier with the numbers of those twenty investors. With one call, I sent each of them a message updating them on the deal, asking them to let me know if they were still interested, and asking for the best number to reach them when I arrived in New York.

I relaxed the rest of the flight knowing that the Universal Office helped me handle a sticky situation and close a great deal at 36,000 feet. Genie let me do an on-the-fly conference call that was REALLY ‘on-the-fly’,” said Randall. By the time I got to JFK, four of the twenty investors replied indicating that they would like to hear from me.

With the Universal Office, Randall has a powerful communications system that screens and forwards his calls, faxes information to clients at the touch of a button, stores messages with the urgent ones first, and provides an affordable, on-the-fly conference call system.